The shipping fee is £4.95. This is a set fee, regardless of how large your purchase may be.
This is only possible if you pay by card. A text field requesting the delivery address will appear at checkout. Enter/change this address to the one you would like the parcel to be delivered to. The order will then be sent to the listed address and the receipt will be sent to you. This is particularly fitting when the order is meant to be a gift. If you have any questions regarding this please contact our customer support team.
You will receive an email from us once your order has been shipped. In the email you will also find a link where you can follow your order if it is sent as a package. On your member page you can also see if your order has been sent or not.
Once we have sent your order, you will receive a mail from us stating that your order has been shipped. In this email a link is provided to track your order. This link can also be found on your member page.
Contact our customer support team and they will assist you the best they can.
Our products are all sent by standard mail. If your order is placed before 3PM on a weekday, the order is shipped the same day. The delivery time is between 2-5 workdays depending on where you live in the world.
That depends on what item it is. Underwear are categorized as hygiene products and therefore cannot be returned or exchanged if taken out of the packaging or if they are tried on. So when you receive an order please make sure to check that the item is the right product, size and colour before opening the packaging. Bras, tank tops, t-shirts, loungewear and swimwear do however not fall under this category and can certainly be exchanged even if the packaging is opened. If you would like to exchange an item please read here on how to return an order.
You most certainly can! Here you will find all the information needed regarding exchanges and returns.
It all depends on the parcels weight and size. The staff at your nearest post office can easily help you to get the right quantity of stamps for your return.
In the case your recieved a damaged product, we will refund the shipping.
No, becoming a member is completely free.
The login is in the bottom right corner of the page, fill in your email address and password.
Double check your email address that you provided when you became a member. In some cases the order confirmation can be mistaken for spam, please check your spam folder and add Uppercut to your trusted email list.
Not at the moment. However, we would gladly help you place your order via email.
Because orders are packaged directly after a purchase is made, it all depends on how quickly you get in touch with us. Contact our customer support team for assistance.
It depends on how fast you get in touch with our customer support team. If you have selected to pay by invoice, you can add new items to the order before it is shipped, contact our customer support team and they will assist you. If you have selected a different type of payment, we kindly ask you to place a new order.
Once an order has been placed, an order confirmation will be sent via email. Make sure to enter the correct email address. The order confirmaiton will include all of the information regarding your order. You can also find the order status on your member page.
In order to offer a wide range of products and sizes, we have created something called pre-order items. This means that we do not have all the rare sizes and products in stock at the moment but you will be able to purchase them anyway. These products and sizes are market with an asterics*. Just follow the checkout process as normal and pay for the item and we will automatically order the item for you. As soon as we receive the item, we will send it out. Usually, we will get the item within the next 5-15 working days. If your order contains a mix of pre-orders and in stock items, you will have the chance to choose whether you want them shipped together or separately at checkout. Your order confirmation email will contain both in stock and pre-order items.
Please contact our customer service if you have any questions about your pre-order item
If you would like to know more about how to shop on Uppercut.se, read through our "How to shop".
You can always feel safe when shopping at Upperty.com. Here you can read all about our safe payment methods.
A $5.95 shipping fee is added. This is a set fee, regardless of how big your purchase may be.
You receive an invoice with your delivery. Paying by invoice allows you to avoid paying immidiately at checkout or delivery. You can read more about this payment method here.
Certainly! All of our clothes are 100% original. The clothes are bought directly from the manufacturer or their agents.
We receive interesting new brands regularly. If you would like updates regarding this, register to receive our newsletter. Otherwise, you can contact us to request new brands.
All IP numbers that have placed an order are registered. All fraudulent orders will be reported to the police.